A swarm becomes a honeybee colony when it occupies a cavity and draws out comb to store honey and raise more brood. This kind of removal is much more time-consuming and technical than collecting a swarm and is therefore a chargeable service. The bees will be rehomed and can if you wish be hived for you to keep at your property, we even offer beginners courses to teach you how to care for the bees and harvest your own honey.  It's best to call to discuss the colony, its location, its height, and how many years it has been there.  Good photos or videos greatly help me in assessing the colony and giving the most accurate quote for removal.